Help

Account Recovery
Forgot Username Forgot Username

To recover the "Username" to the email specified in the profile, follow these steps:

  1. Click "Sign in"
  2. Click "Forgot Username?"

  3. Follow the on-screen instructions
Forgot Password Forgot Password

To recover the "Password" to the email specified in the profile, follow these steps:

  1. Click "Sign in"
  2. Click "Forgot Password?"
  3. Follow the on-screen instructions
Change Email Change Email

Changing your email address can be done through the "Manage Profile" option. Relevant instructions are given in the following link: Manage Profile

If you cannot access your Profile

You should fill out the "APPLICATION FOR CHANGE OF ELECTRONIC ADDRESS" and send it along with the necessary documents to the e-mail address cyloginsupport@dits.dmrid.gov.cy
The above request should be sent from the new email account you request to be set up, for the purpose of confirming its existence.

Documents: